New Issues

If you are looking to report a new issue to the StoryMaker team, please read this first to understand how to best create the New Issue so we can mark it resolved as quickly as possible.

Tracker

To start you need to select from a drop down menu what type of issue you are creating.

  • Bug | A technical problem with the app.
  • Feature | Something you think the app should do which it doesn't do currently.
  • Task | a change you think will make the app better, but isn't an issue with the functionality.

Private

Please do not check this box! There's a checkbox on the right hand side of the screen, we keep all of our bugs public so don't worry about it.

Subject

Write a one sentence description of your issue as clearly as possible. This text will go in the subject of an email for this issue, so try to keep it to 5-10 words maximum.

Description

Here is where you can really go into a lot of detail to the developer about your issue. Take your time and write out all the different specific issues that relate to the issue. The more information here the better.

Status

You can leave this set to New.

Priority

You can also leave this at Normal, unless you're listed as a manager or developer for this project and know that it needs to be rated higher.

Assignee

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Target Version

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Component

Please leave this field blank.

Files

PLEASE UPLOAD LOG FILES & SCREEN SHOTS HERE FOR BUGS.

Click the choose files button, and select the file you would like to upload to help explain your issue. Log files are essential for bug reports.

Watchers

Please leave this blank unless you know the associated person and that they'd like to watch this issue.

Parent task

If you know this task relates to a different issue in our tracker, you can use this field to associate it with that task.

Start date...

Please leave this blank, unless you're listed as a manager or developer for this project. This field is used by managers and developers to determine when this issue will begin to be worked on.

Due date...

Please leave this blank, unless you're listed as a manager or developer for this project. This field is used by managers and developers to determine when this issue will be resolved.

Estimated time Hours

Please leave this blank, unless you're listed as a manager or developer for this project. This field is used by managers and developers to estimate how long this issue will take.

% Done

Please leave this blank, unless you're listed as a manager or developer for this project. This field is used by managers and developers to estimate how long this issue will take.

Create

When you've filled out all the associated fields, you can click "Create" at the bottom of the page. The issue will be added to our tracker, and the appropriate members will be notified. Thank you for your help!

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