Bug #534

Keeps signing me out. difficulty re-signing in.

Added by Anonymous about 5 years ago. Updated about 4 years ago.

Status:ClosedStart date:01/15/2013
Priority:UrgentDue date:
Assignee:-% Done:

0%

Category:-
Target version:v12 - March Mantra
Component:

Description

I kept being signed out more often than staying signed in. Then difficulty in re-signing in for days. Need to uninstall and reinstall a few times before being able to sign in. Then the whole cycle starts all over again. Very frustrating.

History

#1 Updated by devrandom about 5 years ago

Would love to look into the issue, but need more information.

  • What is your IM provider?
  • Any special settings? (e.g. connect server in advanced account settings)
  • Could you generate a log file? (see bottom of https://github.com/guardianproject/Gibberbot/ for how to turn on verbose logging)

#2 Updated by Matthai almost 5 years ago

I have similar problems. My provider is Google Talk, server is default (talk.google.com). Sometimes I lost connection (when there is no signal), and then I have difficulty in re-signing in. However, in most cases it resigns after some hours, but sometimes reboot of a mobile phone is required.

#3 Updated by devrandom almost 5 years ago

Any chance of getting a log file when GB is in this state? (see third bullet in my previous response) It would be very helpful.

#4 Updated by n8fr8 almost 5 years ago

  • Target version set to v12 - March Mantra

#5 Updated by n8fr8 over 4 years ago

  • Status changed from New to Resolved

v12 alpha 1 should have this issue resolved for Google Talk. Reconnection had some issues around getting a new Google OAuth that have been specifically addressed by a bug fix in the XMPPConnection reconnect code.

Test download here: https://rink.hockeyapp.net/apps/2fa3b9252319e47367f1f125bb3adcd1/

#6 Updated by n8fr8 about 4 years ago

  • Status changed from Resolved to Closed

Also available in: Atom PDF