Bug #3100

Ostel Unauthorized!

Added by Anonymous almost 4 years ago. Updated about 3 years ago.

Status:NewStart date:03/19/2014
Priority:ImmediateDue date:
Assignee:n8fr8% Done:

0%

Category:-Spent time:-
Target version:-
Component:

Description

Hello,

I just bought this Acrobits Softphone app for my iphone and I am unable to make any calls. It keeps giving me "Ostel unauthorized" on the top left hand corner of the app every single time. I tried changing my password, I tried changing my username, I tried everything but to no avail.

This is how I setup my account. General SIP > Title (OSTEL) > Username (XXXX XXXX) > Password (XXXXX) > Doman (ostel.co) > Display Name (XXXX). Then I pressed "Done" > Save > Settings > Done.

With all this, It keeps giving me "Ostel Unauthorized" every single time.

Please help me with this. I do not know why I am unable to do so. I paid full amount for this app! ! !

Thanks,
White

History

#1 Updated by Glasswall about 3 years ago

Try it first with CSipSimple. Make an OSTN account like showed on the Ostel site. Then when that works, edit the settings. You'll find a some more settings that need to be done in your other app.

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