Bug #969

App keeps crashing when trying to publish a story

Added by tsegaye almost 5 years ago. Updated almost 5 years ago.

Status:ClosedStart date:04/03/2013
Priority:UrgentDue date:
Assignee:n8fr8% Done:

0%

Category:-
Target version:Dev Sprint 5
Component:

Description

I tried to publish a photo essay inititally when I hit Publish nothing happen. After trying multiple times the crashed. I tried to do the same with a video and it crashed again.

Attahed of screen where nothing happened.

Sony Experia P (build 6.1.1B.1.54)

Screenshot.png (84.5 KB) tsegaye, 04/03/2013 02:06 pm

Screenshot_2.png (22.9 KB) tsegaye, 04/03/2013 03:08 pm

History

#1 Updated by n8fr8 almost 5 years ago

This is a video story?

Can you try an audio story or photo story?

#2 Updated by tsegaye almost 5 years ago

I tried a video, photo and audio story.

Attached screen shot of another crash. I was using the latest version but I had not uninstalled the one before. I unistalled it and tried again and I am getting the same thing.

#3 Updated by baghdadbrian almost 5 years ago

Bethel, please download the app "alogrec" and "astro file manager"

Launch alogrec BEFORE you open StoryMaker then please try to publish a story. Assuming it continues crashing, please stop the alogrec recorder, then open astro, find the alogrec folder, touch and hold your log file, when share or send appears, choose gmail and send to Nathan.

Thanks!

#4 Updated by tsegaye almost 5 years ago

Done! Let me know if I didn't do it right I can try again to send it.

#5 Updated by n8fr8 almost 5 years ago

  • Status changed from New to In Progress
  • Assignee set to n8fr8
  • Priority changed from Normal to Urgent
  • Target version set to Dev Sprint 5

That is perfect! Bug has been found.

#6 Updated by n8fr8 almost 5 years ago

  • Status changed from In Progress to Resolved

#7 Updated by n8fr8 almost 5 years ago

  • Status changed from Resolved to Closed

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