Bug #1721

installer never finishes on galaxy player 4.0

Added by bryanesque over 4 years ago. Updated over 2 years ago.

Status:ClosedStart date:08/14/2013
Priority:HighDue date:
Assignee:harlo% Done:

0%

Category:-
Target version:Wish List
Component:

Description

Samsung Galaxy YP-G1
Gingerbread

Uninstalled previous version r11
Downloaded and installed r13 using hockeyapp
Also tried with r12, also never finishes install

History

#1 Updated by bryanesque over 4 years ago

  • Assignee set to n8fr8

Looks like this is happening with other Galaxy Players. Spoke to Wendy from IBA who has the GP 5 and her installer hangs, then gives up.

#2 Updated by n8fr8 over 4 years ago

  • Status changed from New to In Progress
  • Assignee changed from n8fr8 to harlo
  • Priority changed from Normal to High

I think I have found and replicated the issue.

The error is "Failure [INSTALL_FAILED_DEXOPT]" which is basically a complaint that the APK is too complex. It is a bug fixed in new versions of Android, but one we need to fix if we want it to run on these devices.

Essentially, we need to cull our JAR files a bit.

#3 Updated by harlo over 4 years ago

Sitting here with Wendy Betts right now, and we did a bit of debugging on her Galaxy Tab device. As noted, the apk install didn't complete. So, I removed the Google API .jars from my source code (in an effort to "cull our JARs"; we're not using them currently anyway), recompiled, and installed directly onto Wendy's device.

At first, I had an error: the install timed-out (perhaps this is related to what's happening in Android's package installer, but I'm just not able to see under that hood?) Then I changed my properties in eclipse, setting the ADB connection time out to something larger than the default 5000 ms, and it worked: Wendy was good to go.

This isn't a fix, but it was good to find a workaround that got that device up-and-running, albeit outside of the HockeyApp ecosystem. Any advice?

#4 Updated by bryanesque over 4 years ago

  • Target version changed from InformaCam - Public Preview v1 to Back Burner

#5 Updated by n8fr8 about 4 years ago

  • Target version changed from Back Burner to Wish List

#6 Updated by n8fr8 over 2 years ago

  • Status changed from In Progress to Closed

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